RETURN POLICY

It is essential to understand the exchange and return policy of a product before purchasing it online. Here is everything you need to know about Ausm return and exchange policy.

We assure you that all the products have gone through a thorough inspection and have been handled with care until they are packed. Our delivery executives also make sure that the products are delivered to your doorstep with the most care.

However, in case of any unforeseen circumstances, if you receive a faulty/ damaged product (s), then we request you to understand the following conditions and limitations for return or exchange.

You can also contact us or get in touch with our Customer Support .

WHICH PRODUCTS CANNOT BE RETURNED/ EXCHANGED?

AUSM has been following strict guidelines regarding the hygiene of intimate wear even before the pandemic. Hence, the following products cannot be returned due to intimate hygiene reasons:

  1. BRASSIERE
  2. PANTIES
  3. SLIP
  4. FEEDING BRASSIERE

The above list ultimately means that you can return/ exchange the following items given a size issue/ fault in the product. Exchange entirely depends on availability and customer preference.


Customers should kindly note that picking up of product doesn’t guarantee that the return/ exchange is approved.

Our examination team will go through the products first before approving your request for return/exchange within the next 4-7 business days. Therefore, it is imperative that you:

  1. Properly fold and pack the product as received.
  2. Ensure that all the tags are attached.
  3. Attach the original invoice and pack with the original packaging to avoid any discrepancies.

 

Welcome to AUSM

Where Comfort Meets Style!

At AUSM, we are proud to introduce our new line of innerwear for women, including Brassieres, Panties, Slips, Feeding Brassieres. After the resounding success of our flagship brand 'Mangai Petticoats and Nighties' which has earned the trust of over 1 million women worldwide, we embark on a new journey with AUSM, aiming to revolutionize the innerwear industry with our commitment to quality, comfort, and style.

Our Humble Beginnings

The journey of AUSM began with the visionary of Mr. Subbian, the founder of Mangai Petticoats and Nighties, who established the brand in 1983. His unwavering commitment to delivering superior quality products set Mangai Petticoats and Nighties apart from the competition. Over the years, we have remained true to our roots, and now, with AUSM, we continue to build on that foundation to cater to a broader spectrum of women's innerwear needs.

Uncompromising Quality

At AUSM, we take pride in the quality of our products. Every piece of innerwear we create undergoes rigorous testing and meticulous craftsmanship, ensuring it not only meets but exceeds industry standards. We use the finest fabrics, materials, and technologies, handpicked to provide unparalleled comfort, support, and durability. From our signature Brassieres to our Maternity Brassieres and everything in between, each product is thoughtfully designed to provide a seamless fit and enhance your confidence.

Comfort That Embraces You

AUSM's core value lies in providing comfort that embraces women at every stage of life. We understand that comfort and confidence go hand in hand, and that's why we pay utmost attention to every detail. Whether it's the gentle touch of our fabric against your skin or the perfect support for your changing body during maternity, AUSM is dedicated to making you feel at ease and empowered in all that you do.

Empowering Women, One Garment at a Time

We believe in the power of women and their limitless potential. As a brand, we are committed to empowering women by providing them with innerwear that allows them to move, work, and live with confidence and grace. We strive to be more than just a brand; we aim to become your trusted companion on your journey to self-expression and self-assurance.